c366 Responsible Gaming — Your Safety Is Our Priority
Entertainment should never become a burden — that's why c366 offers powerful protection tools like deposit limits, time-out, and self-exclusion.
Gaming Is Best When It's Entertainment
At c366, we believe online betting and casino games are enjoyable only when played in a controlled and planned way. The thrill of sports and the excitement of slots can be fun — but remember, this is a form of entertainment, not a guaranteed way to make money.
We want every player in Bangladesh to have a healthy and positive experience. To that end, c366 has developed a range of practical tools and guidelines to help you stay in control at all times.
Important: c366 is for players aged 21 and above only. Registration and gameplay by anyone under 21 is strictly prohibited.
The Control Is in Your Hands
At c366, we follow technology and policies that provide genuine protection — not just in words, but in practice.
Set Deposit Limits
You decide how much money you deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately. To increase a limit, a designated cooling-off period must pass first.
Time-Out
Need a break? You can pause your account for anywhere from 24 hours to 30 days. During this time, you will not be able to place bets or make deposits.
Self-Exclusion
If you feel you need a longer break, use the self-exclusion feature at c366. Your account will be completely deactivated for a set period and all promotional communications will also stop.
Reality Check
Reality check notifications at regular intervals will remind you how long you have been playing and show you a brief summary of your total wins and losses.
Loss Limits
Set in advance how much loss you are willing to accept within a given period. When the limit is reached, c366 automatically closes the session.
24/7 Support
Contact our support team any time via live chat or email. Speak to us in Bengali — we are always here for you.
Signs of Problem Betting
People often do not realise their betting habits are heading in a harmful direction. Reflect honestly on the following:
Are you repeatedly playing to recover money you have lost?
Do you feel restless or irritable when you are not betting?
Are you hiding your betting from family or friends?
Is your daily routine, studies, or work being disrupted?
Are you spending beyond your budget?
Are you trying to stop but unable to?
If one or more of the above applies to you, contact c366's support team right away. We will help you without hesitation.
How to Activate Protection Tools
Log in to c366
Access your account and open profile settings. All responsible gaming tools are available in a dedicated "Protection" or "Responsible Gaming" section.
Choose the Limit You Need
Select a daily deposit limit, weekly loss limit, or session time limit — whichever suits you. Enter the amount and confirm.
Get Confirmation That the Limit Is Active
Reducing a limit or activating self-exclusion takes effect immediately. Increasing a limit requires waiting through a cooling-off period — this protects you from impulsive decisions.
Contact Support If You Need Help
If you have any trouble using the tools or need further assistance, contact us anytime via 24/7 live chat or at [email protected]. Help is available in Bengali.
c366's Responsible Gaming Policy
The table below summarises c366's key policies and rules:
| Topic | Policy |
|---|---|
| Age Requirement | Only players aged 21 and above may register and play |
| Minimum Deposit | ৳300 (bKash, Nagad, Rocket — for each method) |
| Withdrawal Time | Typically within 30 minutes to 3 hours |
| Time-Out | Voluntary break from 24 hours up to 30 days |
| Self-Exclusion | Account fully deactivated for a set period |
| Support | 24/7 live chat and email (Bengali and English) |
The Golden Rules of Healthy Betting
Play for Entertainment Only
Do not think of betting as a source of income. It is a leisure activity — just like watching a film or going to a cricket match.
Set a Budget Before You Start
Decide how much you will spend in a session before you begin. When that amount is gone, end the session — do not add more money chasing a win.
Keep a Balance
Keep betting alongside family, friends, work, and hobbies. If betting starts to overshadow everything else, that is a warning sign.
Do Not Make Decisions Based on Emotion
Do not place large bets out of anger or frustration after a loss. Make decisions with a clear head — close the session if needed.
Take Regular Breaks
Do not play for long stretches without stopping. Get up, walk around, drink some water, have a conversation — this keeps your mind fresh.
Do Not Play Under the Influence or When Stressed
When you are mentally distracted, betting decisions are more likely to go wrong. Play when you are feeling well and clearheaded.
Protection for Minors
c366 firmly believes it is essential to keep children and teenagers away from online betting. If you are a parent or guardian, please take the following steps:
- Never leave your c366 account login details within reach of children.
- Use parental control software on your devices.
- Have an open conversation with your children about the risks of online betting.
- If you suspect that a minor has used your account, notify our support team immediately.
c366's Commitment: If we confirm that an account is being operated by a minor, we will immediately close that account and take the necessary steps.
Talk to Someone, Get Help
A betting problem is a mental health matter and there is nothing to be ashamed of. At c366, we are ready to stand by you. If you or someone you know is struggling to control their betting, reach out right away:
Live Chat
Come directly to c366's live chat. Our trained support team is available 24 hours a day, 7 days a week to help you in Bengali.
Email Support
Write to us with the details of your situation. Our email is [email protected] — we respond in both Bengali and English.
Enjoy c366's World of Entertainment Safely
Play responsibly and enjoy c366's cricket betting, slots, and live casino experience.